Please contact your financial institution if you have any issues.
Information on our Return Policy can be found here.
There is no delivery option at the moment.
Unfortunately, we can’t extend your pickup time, but we’ll send you a reminder phone call or email one day before your order is canceled. You can also place the order again.
It will automatically be canceled after 7 days and a cancelation email will be sent. A refund will be issued to your card within 5 to 10 days. Contact your financial institution if you have any issues.
Once your order is ready, 7 days. If it's not picked up by then, it will be canceled.
Yes, your pick-up location can be changed by contacting the Customer Service Representative via phone or email, contact information can be found here.
There are four Pick Up In-Store Options:
Yes, you may name an alternate pickup person during checkout or forward your order confirmation email. If a person was named at checkout, they must bring the order confirmation email or a form of ID. If the person was not named at checkout, they must bring the order confirmation email and a call would be sufficient.
One form of ID and the ‘Order Ready for Pick-Up’ confirmation email. You can also designate someone to pick up your order during the online checkout by indicating so in the Instructions for Pick-up section.
Yes, your order can be canceled by contacting the Customer Service Representative via phone or email, contact information can be found here.
No, changes cannot be made to an order after it has been placed. However, on pick-up, you have the option to make an exchange in-store.
Information on our Return Policy can be found here.
If you can’t find it in your inbox, check your junk mail or spam folder.
Your order can be tracked by going to My Account > My Order History and view Invoice for order status update. You will also receive email notifications when the status of your order changes.
